NV: 702-369-1188 | FL: 407-LIONESS

Helping Commercial and Residential policy-holders expedite and maximize their claim’s settlement!

Maximize your settlement

On average a good public adjuster can get from 300% to 700% or more on a claim than the original settlement made by the insurance carrier.  Lioness Claims has experience with many desk adjusters personally and we do not allow adjusters to push us around.  Our owner is IICRC Certified in Water mitigation and Fire restoration as well as Odor Control and Blood Born Pathogens.  She also holds an AHERA Asbestos Supervisor/Contractor certification.  Along with her multiple certifications she is also a certified Appraiser and Umpire. We will advocate for you with any adjuster, mitigation company, or contractor.  We will not stop advocating for you until you are satisfied, and your home or business is returned to pre-loss condition.

We work for you

A public insurance adjuster usually does not get paid until a loss settlement is agreed upon and the insurance company mails a check.   Lioness Claims works on a contingency basis, which means we do not get paid unless you do.  If you do not get a payout, you owe Lioness Claims nothing.  Our motto is “NO RECOVERY, NO FEE” and will continue to be.   It is in the best interests of our clients and ourselves to always get the maximum payout possible.

We take over the claim!

When an insurance loss happens, it can be devastating and stressful.  Lioness Claims will help you through the process by handling everything on the insurance side.  When you hire Lioness Claims it is like hiring a lawyer.  Even though we do not, and cannot, practice law, the insurance carrier, their adjuster, any independent adjuster involved, and even mitigation and construction companies now will deal with us.  This makes for streamlining the claim and it only channels through our assigned adjuster.  We can help explain payment delays to mitigation and construction companies as many of these claims do not close quickly, especially when a public insurance adjuster becomes involved.  If you have a mortgage company, the insurance check will likely have the mortgage company listed and they will have to endorse the check as well.  This can also delay the process in obtaining the funds to begin putting your home back together.  We advocate for you and don’t let the insurance company push you around.  We will also assist you with navigating the process if you have a mortgage company involved.

Water Claims

A water loss can be more complicated than other claims.  A water loss can include a roof leak, pipe burst, water heater failure, or any number of sudden and accidental failures.  Our owner is IICRC certified in water mitigation and understands the water damage process and coverages. 

Fire Claims

We have experience with large and small commercial and residential fire losses.  A fire can cause damage in multiple ways within the structure including soot, ash, and other contaminants resulting from the fire.   Fire can start from electrical, cooking, lightning strikes, and various other unknown reasons.  We perform a thorough inspection, working in conjunction with a Certified Fire Investigator when needed.  Our adjusters work to ensure the insurance carrier pays everything you are owed to restore your home and cover your contents that were lost in the fire.  

Theft / Vandalism Claims

When you experience a break-in, it can be extremely scary.  Many vandalism and theft claims happen during the claim reconstruction process while the home is vacant.  On many occasions vagrants will break in and take property from the home as well as damage the home itself.  Vandalism is written very vaguely in all insurance policies, so it leaves a lot up for interpretation.  We have handled over 100 vandalism claims.

Wind / Hail Claims

Here in the US we often have issues with sudden wind and hail storms.  Hurricanes are prevalent in Florida as well.  High winds can tear a roof right off.  We have years of experience in roof losses as well as storm and hail damage, so we understand how to navigate the claims process.

Why Lioness?

You have experienced an insurance loss at your home or business, now what do you do?  Whether it be fire, water, storm, vandalism or theft damage, Lioness Claims can help you.  Lioness Claims is your relentless advocate against insurance carriers, whose job it is to delay, deny or underpay your claim, whether it should be covered or not.  Our job is to prove to them that coverage exists in your homeowners or businessowners policy, expose them, and have them payout 100% of what you are owed, based on your policy.  The insurance companies have many resources at their disposal and their adjusters are instructed to minimize their losses.  After all, they are “for profit” organizations.   Just because you have been paying your premiums on time for 30 years, that is not really their concern.  Insurance carriers and their management have trained their employees and adjusters to protect the insurance company’s interests at all costs.  We have years of experience dealing directly with insurance carriers. Lioness Claims is a member of NAPIA (National Organization of Public Insurance Adjusters) RMAPIA (Rocky Mountain Association of Public Insurance Adjusters) FAPIA (Florida Association of Public Insurance Adjusters) whom all vet public adjusters prior to allowing them to join the organization and these groups continually advocate on your behalf with legislators and the NAIC (the National Association of Insurance Commissioners) to hold insurance carriers accountable.   As a member of these organizations Lioness Claims stays updated on changes within the insurance industry and takes continuing education courses that will help us fight the insurance carriers.

Lioness Claims always evaluates your claim and your policy for free including an on-site inspection of the loss by one of our local Public Insurance Adjusters or Property Loss Consultants.   We will always be up-front and honest with you.   Sometimes, you may not even need to hire us, but we can tell you what to say to your adjuster to help the claim move along more quickly.  Remember, there is never any up-front cost.

So, whether you have been affected by fire, water, theft, wind/hail, or vandalism, Lioness Claims has the experience and tenacity to get you your maximum payout.  After all, you do pay insurance premiums for a reason.  We are here to help you every step of the way.

Testimonials

Just spoke with her about my situation after getting denied coverages from my renter's insurance. She provided me detailed step by step instructions on how to get coverages from the renter's insurance on the phone for FREE... she told me that I don't need to hire her, because it will have to come out of my pocket and she doesn't want me to do that.. wow!... thank God people like herself exist in this world! Thank you so much Peggy!!!
Response from the owner: You are more than welcome Jin. Happy to help. As we discussed, I will advise your property manager on what she needs to do to help you and the condo owner to get things moving forward. Please let me know if you need anything else.
I have known Peggy at Lioness Claims now for over three years. She came to me at a time I was in a complex insurance quagmire and immediately set my mind at ease. When it was finally all said and done, I came out ahead. I have dealt with public adjusters in the past, but Peggy stands out as a highly-trained and consummate professional in this specialized field where we, as insureds, are at the mercy of insurance companies that do not always have our best interests at heart. Goes without saying that I would recommend her highly to anyone with a sizeable property claim.
Response from the owner: Thank you Mark for the kind words and confidence you had in me to help get your claim resolved. We did have some crazy twists and turns with your claim, but in the end, we were able to get everything resolved with a favorable outcome for you. Needless to say, that claim allowed us to build a great relationship from there and work together after that on other matters. I appreciate you being easy to work with and making a complex claim less difficult.
The Serengeti of less than honest contractors and their insurance cronies, LIONESS navigated my family through the trying times of fire 🔥, long untimely work delays and excuses. She clawed her way past the unfriendlyness of moralless of both. Privileged to call a dear friend 🧡. And continued onwards whence the contractors demanded more money, and the insurance company refused their obligations. THANX Ms PEGGY 😘 🥰💐👍🏾🤙🏾👌🏾🖖🏾🫶🏾
Response from the owner: I am privileged to have been able to help you with your claim. You and your family were such a pleasure to work with, even during the trying times a fire presents. The unfortunate times in which I meet people ultimately lead to building relationships that last and I am always available to assist you whenever needed.
My wife and I experienced a fire to our home in early May of 2022. After having several "Vulture" adjuster companies contact me claiming how great they were and how they would be able to help (one even pretending to represent my insurance company and pushing at me the night of the fire while I was still processing) I realized that I would need to find a public adjuster on my own. After searching google and reading a few reviews I found Lioness Claims and boy am I happy I did. Before even saying she would take us on as clients Peggy was extremely helpful in reviewing all of my policy documents and explaining to me what each of the sections within covered, what my policy limits were etc. She then spoke for quite awhile with my wife and I about what the process we would be going through would be like and explained everything in such a way that it was easy to understand. It brought us a lot of peace of mind and we signed on with her shortly after.Signing was probably the single best thing we did after our fire. Peggy has been working with us for over 2 years now to get our claim settled and has been a great sounding board through frustrations and hardships. When our first contractor ended up stealing funds through falsified documents Peggy was able to help determine where they were double charging and take that to the insurance company for re-imbursement. Not only that but she has always been there whenever we have called even if it were late at night and has never once said, "No I won't make that call for you." if ever we asked. She has spent countless hours dealing with stubborn insurance desk adjusters, mortgage claim management "specialists" and a plethora of other terrible people who I would have had to deal with otherwise. This relief of stress alone made hiring Lioness Claims worth it. The fact that Peggy and her husband both care so much shows. While dealing with my claim my parents had an issue with the county damaging their home and Peggy even offered to make a few calls to some contacts she knows in order to assist them - even though they had not hired her. This is outstanding service and though I hope I never have to go through something like this again, and would never wish it on anyone else, I will wholeheartedly recommend Lioness claims and Peggy for any and all of your insurance claim needs as they really care and value their clients and you can rest assured that you are going to have a public adjuster who will always go to bat for you and make sure that you are not cheated and that the insurance company pays every dime you are owed.
Response from the owner: Thank you for the kind words Casey. It has been so difficult to watch what you and your family have endured these last two plus years. I live vicariously through my clients with all their losses, but a "total loss" fire has to be one of the most devastating to go through. You are right, we've had some tough ups and downs, but I have to commend you and your family for the courage it took to endure this devastating event and thank you for the faith you had in me to continue pushing forward. You and your family are some of the kindest and most understanding people, even through the toughest of times and challenging people we experienced with your claim. I hope and pray I never experience the losses you did, but if I do, I hope I can be as courageous, optimistic and level headed as you all have been. You and your family have gone through so much these past couple of years, and I am so happy that everything is finally done and you can move forward in your "new" home and begin making memories that will far surpass the challenges you all have faced these last couple of years. I hope the future brings nothing but wonderful things for you and your family. I am always just a phone call away, if you need anything. Again, thank you for being great to work with throughout this entire process. It wasn't easy for sure, and we learned a lot together, but we made it!
Peggy and I worked together on claims back when I was a carrier adjuster.She was fair and firm when negotiating on behalf of her clients. Years later we still partner together.
Response from the owner: Thank you sir. We will talk soon.
Peggy has helped us thought the claim, from the beginning to the end. It was a stressful situation until she took over. Her experience is second to none! We never had to speak to the adjuster again, and she had a check for us within a week. Thanks again Peggy you're highly recommended.
Response from the owner: Thank you. It was nice to work with you and get you taken care of so quickly. With insurance, that is not a normal time frame!
Absolutely top organization. As a contractor, I recommend the involvement of a public adjustor for process of an insurance claim, and I've had no better experience and results than with Lioness Claims, LLC. Peggy Martin not only runs a tight organization there, but really has in depth experience with preparing a claim and the construction process to restore. I had a customer being offered $14,000. to restore her flood incident... Could not be done. Peggy Martin and her team came in and made sure all damages were accounted for and funded to properly restore including damaged furniture. That $14,000. offer turned into a $56,000. claim for a proper restoration. Highly recommend Lioness Claims, LLC.
Response from the owner: Thank you Beto, it's always a pleasure to help you.
If you want a champion in your corner call Peggy. I had been fighting for months to resolve a water damage claim. The only such claim I’d had in my life, even though I’ve had multiple properties and several rental properties over the last decade.The tale is too long to tell. Suffice it to say, the walls were closing in. The insurance company refused to honor the multiple bids to restore my property that they requested I seek. Their in-house contractor’s proposal was so laughable, that after I acquiesced and said “just do it” the contractor was too busy, yet the threat to cut of my loss of income did not stop. That’s when I reached out to Peggy, who in days had the claim settled for more than any of the claims I had previously provided. She completely took the stress off of me. She got right past all the people who are paid to say “no”, pushed my claim to their top management and got a quick settlement.I am not a lightweight and was still exhausted by the process. What I could not get done in six months Peggy did in a week. Having a settlement in a week may not be everyone’s experience but clearly it happened to me. After you meet Peggy, her credentials and experience will give you comfort. As nice as she is, is as tough as she can be. Had I known Peggy before the 6 months of torture, I’d have handed the headache off to her immediately……
Response from the owner: Thank you Perry. It was a pleasure to work with you and be of assistance to resolve your claim. Yours did go faster than normal, however the end result was what you deserved.
Peggy is an amazing public adjuster. Professional and friendly, absolutely would recommend.
Response from the owner: Thank you
I opened up a claim from my Insurance company (Allstate) which they approved it and after they approved the demolition process too they denied the claim shortly after. I had both my bathroom destroyed for about 2 months. I was very frustrated of going back and forth with them about it because they just kept giving me dead end answers and pretty much left me liable with thousands of dollars in repairs. I knew that wasn’t right so I researched for advice on who can help with the claim and that’s where I ran into Lioness Claims. They were AWESOME and Niel May my public adjuster was able to get my claim overturned in about 2 months. I would definitely recommend them to friends and family that need a fight with these snaky insurance companies.Thanks again team!God bless.
Response from the owner: Thank you and it was a pleasure to help.
I would highly recommend calling Lioness Claims LLL, Public Adjuster when you feel like you are getting ripped off by your insurance to protect your rights on your home policy Ins coverage . I was a victim of a tenant from hell, who pretty much destroyed my property/vandalized. I filed a water damage claim and vandalism. Farmers insurance gave me an estimate of 20K, Peggy and Neil were able to get me +50k. Peggy and Neil are very experienced, great to work with. It’s been a pleasure working with both . Thank you Peggy and Neil for everything you have done for me, very much appreciated!!
Response from the owner: Thank you Marine. I remember when you first called how distraught you were over dealing with insurance and your adjuster. We were very happy that we were able to step in and assist you with getting everything taken care of, after a long hard fight with your insurance company. Now repairs are being done and soon you will be able to rent your house again. It was a pleasure working with you and if we can ever help you in the future, please give us a call.
I had a pretty bad flood and found lioness claims threw google. Peggy came in and organized everything and everyone. She fought hard for my home and knew exactly what to do from start to finish. My insurance company fought us the whole way but threw her persistence and motivation we got every dollar needed to put my house back together the way it should be. So glad I found her. You rock Peggy
Response from the owner: Thank you Michael! Your insurance company did indeed fight the whole time and delayed any way they could, but in the end the good guys prevailed. I appreciate you giving me the opportunity to help you!
Peggy has worked on a house claim for me since September 2022. She worked with a Contractor who took forever and very difficult to deal with. Peggy remained persistent and very professional during all interactions. She works hard for her clients and is extremely knowledgeable. I would recommend my friends and family to her Company.
Response from the owner: Thank you Annette. It was a pleasure working with you!
My name is Steven Lai, owner /operator of a professional water and mold remediation company. On many occasions, my clients also need the services of a Public Adjuster and I found none as professional as Peggy Martin.Without hesitation, I strongly endorse Ms. Martin as a Public Adjuster. For years I have found her professionalism and attention to detail to be very valuable for my clients and my business. Her experience in the field and extensive knowledge of construction and the insurance industry have saved my residential and commercial clients many thousands of dollars and time. Her well established relationships with vendors and insurance companies help expedite insurance claims to a successful resolution.Peggy Martin is tenaciously persistent, and is dedicated to making sure my clients always receive an extremely thorough claim that is processed quickly, professionally, and efficiently.I strongly endorse Peggy Martin.
Response from the owner: Thank you so much for the kind review, Steve!
Response from the owner: Thank you for your review.
Am so happy to give my case claim to Mrs. Peggy Martin. She is fantastic and very professional. She did the job for me that make me very satisfy. I thank her for hard work and beautiful job she did for me.
Response from the owner: You are very welcome, Farhad. Thank you for the positive review.
I own a condominium in Henderson NV and received water damage from another unit. My property was severely damaged and though I filed a claim promptly with the insurance companies and HOA, months went by with no cooperation regarding my claim. After months of zero cooperation and no response, I contacted an attorney who referred me to Peggy Martin, a Public Adjuster specializing in insurance law and claims.How I wish I had found Peggy sooner, she immediately got the ball started rolling and within a short period of time I received a check for approximately 90% of the estimated damages. But she wasn’t satisfied with this and continued pushing until I received full payment for damages.I truly believe I would still be in limbo if it were not for her. It really makes a difference who represents you. She kept me in the loop with all correspondence, was well versed with insurance law and policies and did not let up on them until my claim was 100% paid in full.I would highly recommend Peggy Martin to anyone who is having issues with their insurance company. It is so important to have someone in your court fighting for you who knows and understands insurance and the process. It is amazing how these companies and associations who are in the business have such little understanding of insurance law or how claims are handled.
Response from the owner: Thank you Manny. It was a pleasure working with you.
I"m working with Peggy she does amazing job !
Response from the owner: Thank you, Ron
Response from the owner: Another weird Indian review that keeps changing from 1 star to 5 star.
Peggy is amazing! Knowledgable and thorough. Made a very difficult process so much easier. Would definitely recommend!
Response from the owner: Thank you Julie!
Response from the owner: Another weird Indian review that keeps changing from 1 star to 5 star.
I strongly recommend that you retain the services of Lioness Claims as your public adjuster. The sooner you do so, the more time you will have to concentrate on restoring the damage to your property instead of arguing with your insurance company, you can count on their professionalism, integrity, technical expertise and the best customer service.
Response from the owner: Thank you very much, Hector.
Ive been fortunate to have worked with Peggy on multiple large/small loss claims. Every time she has been an absolute gem to work with. Im grateful for someone in the industry with the knowledge she possesses. Peggy is sure to make the stressful situation of a loss into a delightful one. 5 stars all the way!
Response from the owner: Thank you Kelly. Always a pleasure working with you.
I have worked with this company on many claims. Very thorough and accurate. Great customer service.
Response from the owner: Thank you Carla! We appreciate the review.
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